You can personalize your help desk profile by uploading a photo that is visible to other users both in Zoho Desk and other Zoho services. To set the profile picture and to make sure it is visible to everyone, kindly follow the steps below: 23243434 ...
List views are used to group tickets based on a defined set of criteria so that you don't have to go through all the tickets in the application. For example, you can view a list of unassigned tickets or tickets that fall overdue in the next 24 hours. ...
List views are used to group tickets based on a defined set of criteria so that you don't have to go through all the tickets in the application. For example, you can view a list of unassigned tickets or tickets that fall overdue in the next 24 hours. ...