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• Can I move request from one Department to another Department

  Sorry, currently you cannot move Requests from one Department to another Department on the fly. You have to forward the request to another Department.

• Can I move a solution from one topic to another topic?

  Yes, you can move solutions from one topic to the other. Click Solutions tab > Select solutions you want to move > click Move To option.

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• Can I attach more than one document at a time?

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