Integrations in Zoho Desk

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• Using Zoho Projects Integrations

  test uptodate Translation The Zoho Projects integration allows you to create tasks and submit issues for a Project from inside your help desk tickets. You can learn how you can go about doing both of these in this article. Prerequisite: You (or your ...

• Working with Activities in Zoho Desk

  923439 The Activities module is where you can create and keep track of all the tasks, calls, and events. Each activity has vital information on the start time, duration, priority level, status, and other parameters that can be accessed from within an ...

• Använda Zoho Projects Integrations

  Använda Zoho Projects Integrations

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• New - Related Tickets by Custom Fields for Zoho Desk

  Being able to view tickets that have the same custom field value as the current ticket helps agents provide better, faster, and more personalized customer responses. For example, you might want to view tickets with a similar custom field value as ...