How many Time Based Actions can I create for a workflow rule?

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• How to configure Time Left Queue?

  Time Left Queue works only if you setup Due Date/Time either through Workflow Assignment Values or SLA. To setup Due Date Time based on a specify criteria, Goto Setup > Workflow Settings > Workflow rule > Create rule with a criteria and Save the ...

• What are Workflow Rules, Workflow Alerts, Workflow Tasks & Workflow Assignment Values?

  Workflow Rules Workflow Rules help you specify when a workflow should be triggered & when it should be executed ( based on criteria ). For more details about Workflow Rules, refer http://www.zoho.com/support/help/workflow-settings.html#wf-rules ...

• No requests can be found in Time Left Queue. What could be the issue?

  Requests in the Time Left Queue would be shown only when you had set Due Date/Time either through Workflow Assignment Values or SLA. To setup Due Date Time based on a specify criteria, Goto Setup > Workflow Settings > Workflow rule > Create rule with ...

• What are Time Based Actions?

  Article answer 470

• What is Workflow ?

  Workflow helps you automate your support process. With workflow, you can assign tickets based on set criteria, set due dates based on priority, create task, send notifications & update fields. Repeated work which are carried out manually can be ...