How to configure Time Left Queue?

• Related Articles

• No requests can be found in Time Left Queue. What could be the issue?

  Requests in the Time Left Queue would be shown only when you had set Due Date/Time either through Workflow Assignment Values or SLA. To setup Due Date Time based on a specify criteria, Goto Setup > Workflow Settings > Workflow rule > Create rule with ...

• How is Time Entry useful?

  Using time entry you can calculate the amount to be charged for the customers for the time spent with the support team. In other words, you can calculate the wage for your support agent. For more help, please click here.

• How can I enter the time spent on a request and the cost of support rep who worked on it?

  In Zoho Support, you can enter the time spent by a support representative on a request and the cost per hour to calculate the wage to be paid to support reps. The instructions listed below would help you with this. Open a Request from the Request ...

• What are Time Based Actions?

  Article answer 470

• How to set time zone in Desktop?

  Article answer 433