Key CRM Terminologies In any business environment, there are terms such as Leads, Deals, Campaigns, Invoices, etc. Following are the list of such terms and their definitions as used in Zoho CRM. You can refer to more such terms in the Zoho CRM's ...
Time Left Queue works only if you setup Due Date/Time either through Workflow Assignment Values or SLA. To setup Due Date Time based on a specify criteria, Goto Setup > Workflow Settings > Workflow rule > Create rule with a criteria and Save the ...