My visits seem to be duplicated, as the same user appears in both Customers and Leads/Contacts streams. Why is that?

• Related Articles

• My Visits tab appears to have no data. Why?

  Article answer 524

• How do I add my Customers as Portal Users?

  You can add your customers as Portal Users in two different ways. Just open an added contact and click Add Portal User. Or 2. Goto Setup > Customer Portal Settings > Add Portal User. Refer this Link for more details.

• Can a Portal user see requests submitted by other users from the same Organization?

  No, currently it is not possible for a Portal User to view Requests related to other customers. However, a portal user can add requests and track his/her request status in customer portal. For more refer Portal User Action

• Can I receive emails from my new leads and contacts?

  Article answer 23

• Can I capture Leads and Contacts directly from my website?

  Article answer 118