How do I add my Customers as Portal Users?

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• Can a Portal user see requests submitted by other users from the same Organization?

  No, currently it is not possible for a Portal User to view Requests related to other customers. However, a portal user can add requests and track his/her request status in customer portal. For more refer Portal User Action

• How do I add Customer Portal for my organization?

  Customer Portal is automatically enabled if you add Portal Users. To add portal users: Goto Setup > Customer Portal Settings > Customer Portal User > Add Portal User. Also, you can add a contact as portal user. Just open an added contact and click ...

• Add a title case in this portal.

  Add a title case in this portal. Add a title case in this portal.

• Can I restrict departments for Customer Portal Users?

  No, it is not possible to restrict a particular Departments for selected Customer Portal users. Once a Department is made "Public", all Customer Portal users can access that particular Department.

• How do I join a portal user to my organization customer portal?

  Once you have created a new "Portal User" (Goto Setup--->Customer Portal Settings--->Customer Portal Users), an invitation e-mail would be sent to the Portal User with a confirmation link. When the Portal User confirms by accessing the link, they can ...