Auto translate.. Customer can able to raise a ticket to ZohoCorp when a Reply failed with a single click. We'll fetch ticket details from there.So, We can debug and assist them.It's already available in live (Support). Now we implemented for agent ...
Global Reports help you make informed decisions by providing a holistic view of the activities across departments. However, unlike regular reports, the permission to access Global Reports is, by default, given only to the administrators of Zoho Desk. ...