I am not able to view the Visits tab. Why?

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• My Visits tab appears to have no data. Why?

  Article answer 524

• Can I rename Tab names?

  Yes, you can re-name Tab as per your organization requirement. Goto Setup >Tab Settings > Rename Tabs. Now, edit a particular module to change the display name of a tab. For more refer Tab Settings > Rename Tabs.

• I'm not able to Deactivate Support Agent

  If you are not able to de-activate a Support Agent, please check if the Support Agent is a primary contact. Goto Setup >Admin Settings >Company Details >Check if the Support Agent is a primary contact. ...

• I'm not able to Deactivate Support Agent

  If you are not able to de-activate a Support Agent, please check if the Support Agent is a primary contact. Goto Setup >Admin Settings >Company Details >Check if the Support Agent is a primary contact. ...

• How do I create a read-only ticket view?

  List views are used to group tickets based on a defined set of criteria so that you don't have to go through all the tickets in the application. For example, you can view a list of unassigned tickets or tickets that fall overdue in the next 24 hours. ...