How to view the import history?

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• Can I view the history of a request?

  Yes, you can view the history of a request in Zoho Support. You can learn how a request has been handled or the activities carried out from addition to closure of a request. To view the history of a request, do the following: Open any request from ...

• How to view the data transfer history in Zoho CRM?

  Article answer 41

• Can I import solution from other source?

  Yes, you can import solution using .csv or .xls format. For more refer Import Solutions.

• How do I create a read-only ticket view?

  List views are used to group tickets based on a defined set of criteria so that you don't have to go through all the tickets in the application. For example, you can view a list of unassigned tickets or tickets that fall overdue in the next 24 hours. ...

• How do I create a read-only ticket view?

  List views are used to group tickets based on a defined set of criteria so that you don't have to go through all the tickets in the application. For example, you can view a list of unassigned tickets or tickets that fall overdue in the next 24 hours. ...