How to solve Insufficient privilege issue
How to solve Insufficient privilege issue
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How to solve Insufficient privilege issue The Multilingual Support feature in Zoho Desk allows you to display the Help Center and its knowledge base articles in multiple languages. Below is list of the supported languages and their respective codes:
Issue Tracker
I am using zoho projects and i created 200 projects in it. Now I need a common platform for the external users who aren't using Zoho.
No requests can be found in Time Left Queue. What could be the issue?
Requests in the Time Left Queue would be shown only when you had set Due Date/Time either through Workflow Assignment Values or SLA. To setup Due Date Time based on a specify criteria, Goto Setup > Workflow Settings > Workflow rule > Create rule with ...
Can I split a request to work on a new issue filed by a customer?
Yes, you can split a customer's reply as a new request. Say, you respond to a customer's request and resolved his issue1. He then thanks you and emails you about another issue2. In this case, you can split this issue2 as a new request and assign it ...