Related Articles
How do I add Customer Portal for my organization?
Customer Portal is automatically enabled if you add Portal Users. To add portal users: Goto Setup > Customer Portal Settings > Customer Portal User > Add Portal User. Also, you can add a contact as portal user. Just open an added contact and click ...
Customer supervision tickets
Customer supervision tickets. Test tickets.
What is Customer Support Portal?
The Customer Support Portal is a dedicated support area that allows your customers who wish not to contact the helpdesk due to reasons like long call queue and delayed e-mail response.
How can I set permissions to access Customer Portal?
To set permissions to access Customer Portal, Please do the Following: Goto Setup > Customer Portal Settings > Customer Portal Access Settings. Choose from the two options listed below.
How to de-activate a Customer Portal User?
To de-activate Customer Portal User, Goto Setup > Customer Portal Settings > Customer Portal Users. The list of Portal Users who have been added would be displayed. Select the user you intend to de-activate and click Deactivate Portal User.