Related Articles
Activities
Activities
Add Edit and Delete Calls
Calls are the most important of all customer support activities. The phone is where customer issues are received, and it is usually where they’re closed. So it is essentially an activity that must be logged. Call logging is essential to precisely ...
Working with Activities in Zoho Desk
923439 The Activities module is where you can create and keep track of all the tasks, calls, and events. Each activity has vital information on the start time, duration, priority level, status, and other parameters that can be accessed from within an ...
I am unable to Delete a Section.
You can delete only a custom section and not the pre-defined section. Please check the section you are trying to delete. To delete a custom section, do the following: Click the Delete bucket following the Section Name you intend to delete. Confirm ...
Can I delete a pre-defined Widget?
You cannot delete a pre-defined widget from the customer home page. Please note that you cannot only delete the custom widgets. To delete a custom widget: Rollover your mouse on a custom widget to highlight the Delete option. Click Delete and confirm ...