Yes, you can re-name Tab as per your organization requirement. Goto Setup >Tab Settings > Rename Tabs. Now, edit a particular module to change the display name of a tab. For more refer Tab Settings > Rename Tabs.
To change the password, Goto Setup > Personal Settings > My Zoho Account > Change Password link. You would be asked to provide your current password for security reasons.
When the portal access is set to "Only Registered Customers", The customer portal URL redirects the customer to the Zoho Support login page. The entire portal is accessible only if the customer registers and logs into the account. The customer once ...
Global Reports help you make informed decisions by providing a holistic view of the activities across departments. However, unlike regular reports, the permission to access Global Reports is, by default, given only to the administrators of Zoho Desk. ...