Yes, you can customize your search. Goto Setup >Tab Settings >Search Layout >select the module/tab >edit and select the fields that you would like to search. Please Note: You cannot select more than 6 fields.
Yes, you can search across Departments. Using the Global Search on the right pane of [Module] Home Page and select "All Department" option. Refer to the image below.
You can search for your requests from the "My Request Page" in the Customer Portal. Your search can be based on Request Id, Subject, Status, Priority or E-mail.
When the portal access is set to 'All Customers", Anyone can access the customer portal by accessing the URL to submit requests and search knowledgebase. However, to track their request status, the customers need to provide credentials to log into ...
Sample TOC Hello Testing اجعل DevOps أسلوب حياة. تتلاءم واجهة برمجة تطبيقات REST القوية والتكاملات والتقارير من Xray مع خط أنابيب الخاص بك ، حتى ترى التغطية الكاملة واستعدادك للنشر. Perforce p { color: red; } code { background-color: #eee; } var elem ...