Issues with KB

• Related Articles

• Issues with KB

  Issues with KB

• agent KB

  agent KB

• Menguji judul artikel KB

  Terjemahan

• How can I reset the request ID's, so that my clients don't think I have over 800 service issues?

  Currently we have not provided an option to re-set the Request ID's. Also the Request ID's are system generated and they cannot be edited.

• Can I create multiple tasks for a request and assign them to different support reps?

  Yes, you can create tasks to complete specific requests related to requests. You can also create multiple tasks and assign it to various support rep so that they can work on different issues of a request simultaneously, considerably reducing the ...