In Free Edition, every user I add has Administrator Profile. How can I change that?

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• In Free Edition, every user I add has Administrator Profile. How can I change that?

  Article answer 316

• Why am I not able to add New Profiles in Free Edition?

  Free Edition does not allow to add More Profiles. You have to upgrade to Professional or Enterprise edition to add more Profiles and associate them to the Support Agent. To upgrade, please refer Pricing.

• Can a Free Edition User attach documents from Google Docs?

  Article answer 105

• How to change the profile of the user?

  Article answer 323

• How to change the profile of the user?

  Article answer 218