Yes, you can upload your company Logo. Goto Setup > Admin Setup > Company Details> edit and upload your logo. Please check the image size before you upload.
The Customer Support Portal is designed with a Right Side Customization panel in which you can add sections based on your needs. Moreover, you are provided with a default section which is pre-defined as Contact Info. This Section can be edited to ...
Workflow is available for Requests, Solutions, Contacts, Accounts, Contracts & Products modules. In every organization, there will be a pre-defined process for ticket assignment, status tracking, due date setting & sending notifications. Workflow can ...